IT & MSPs | AI Agents – BrandWagon

BrandWagon | AI Agents for HVAC & Plumbing Contractors
FOR IT COMPANIES & MANAGED SERVICE PROVIDERS

More MRR. Stronger Retention. Less Time on Admin.

BrandWagon's bespoke AI agents generate new business, schedule every QBR, triage your ticket queue, and communicate with clients proactively — so your technicians fix problems and your revenue grows.

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90%
MSPs that conduct QBRs with a large portion of their clients retain 94% of their MRR annually, vs. 78% for MSPs with low QBR completion rates.
40%
Cybersecurity services now represent a major share of MSP revenue for top-performing providers, growing at 22% annually.
73%
SMBs that experience a cyberattack and receive poor communication from their MSP switch providers at a high rate within 6 months.

The Hidden Revenue Leaks Killing IT & MSPs Shops

1

New business development

Most MSP owners are technical operators, not salespeople — lead generation, prospect follow-up, and pipeline management are chronically underdeveloped.

2

QBR scheduling and execution

Quarterly Business Reviews are the top retention tool but 40–60% of scheduled QBRs are cancelled, rescheduled, or never booked in the first place.

3

Ticket escalation noise

Alert fatigue and low-priority ticket volume consume technician time that should be focused on proactive client support and strategic projects.

4

Contract renewal and upsell

MRR contracts auto-renew, but MSPs rarely proactively pitch service upgrades at renewal time.

5

Client communication during incidents

When a client experiences an outage or breach, the speed and quality of communication determines whether they renew — most MSPs communicate reactively.

Meet Your AI Agent Employees

Built for the Trades. Integrated With Your Stack.

Our bespoke agents plug directly into ServiceTitan, Jobber, Housecall Pro, and FieldEdge - no rip-and-replace required.

01

Outbound Prospecting Agent

Identifies SMB prospects in your target verticals, runs personalized LinkedIn and email outreach campaigns, manages follow-up sequences, and routes warm prospects to your sales team. Fills your pipeline without hiring a full-time BDR.

02

QBR Scheduling & Delivery Agent

Identifies clients due for quarterly reviews, sends scheduling links, manages confirmation and reminder sequences, preps agenda packets with key metrics from your RMM/PSA, and follows up with action item tracking post-meeting.

03

Client Communication Agent

Sends monthly proactive security health reports, incident update notifications during outages, and milestone communications throughout the client relationship — keeping clients informed, confident, and less likely to shop competitors.

04

Upsell & Renewal Agent

Monitors contract renewal dates, identifies clients using legacy or undersized services, generates targeted upsell proposals, and routes warm opportunities for account manager follow-up.

Stop Losing Jobs After 5pm.

Your competitors are already building AI teams. Get your free audit and see exactly where your shop is leaking revenue.

Get My Free AI Audit >>

What Should Bespoke AI Agents Provide for Your IT & MSPs or IT & MSPs Business?

01

Automate hundreds of man-hours of dispatching, follow-up, and invoicing - and show you the exact dollar impact on your bottom line.

02

Give you real-time awareness of your shop's health: open jobs, pending invoices, call volume, conversion rate, and what to do about each one.

03

Results, results, RESULTS. Our agents are designed specifically for the trades - at a cost that makes sense for a $1M-$10M shop. Audits are always free.

We Have a Track Record.

2-3x
revenue growth across our client portfolio over 12 quarters

Brandwagon has worked with service businesses to systematically identify, plug, and convert every revenue leak in their operation. Our clients don't just 'use AI' - they build unfair competitive advantages that compound over time. The average Brandwagon client 2-3x's their revenue within 12 quarters of their first agent deployment.

Average time-to-first-agent: 2 weeks
Typical ROI timeline: 60-90 days
Audits booked to agents deployed: 94% conversion

Works With the Tools You Already Use

ConnectWise Manage
Autotask PSA
NinjaOne (NinjaRMM)
Datto
IT Glue
HubSpot
QuoteWerks / ConnectWise Sell
Huntress
Microsoft 365 / Azure
Liongard

Your Next Tech Isn't Human.

They work 24/7, never call in sick, and pay for themselves in 60 days.

Book Your Free Audit

Get Your Free AI Revenue Audit

We'll map every revenue leak in your HVAC or plumbing operation and show you exactly which AI agents will close the gap - in a free 30-minute session.

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